Privacy Policy
Last updated: 10 October 2026 • Version 1.2
1. Our Responsibility for Your Privacy
When you contact us through faeycloud.com, you should be able to understand what information we use, why we use it and how to exercise your rights. This policy covers corporate website visits and business or service enquiries.
FAEY Teknoloji ve Danışmanlık Ltd. Şti. is the controller for these activities. Our responsibility is to process personal data lawfully, for defined purposes and only to the extent necessary, protect it and respond to requests concerning your rights. Using a service provider does not remove that responsibility.
This policy does not replace separate notices for customer cloud environments, hotel guest and reservation records or employment processes. A brand name alone does not create a separate controller.
2. What Information Do We Use, and Why?
This product website has no contact form, user registration or payment functionality. If you contact us by email or telephone, your name, contact details and enquiry content may be processed. Visiting the site may generate IP address, browser and technical access/error records within hosting and network infrastructure.
• Product or service enquiries: Article 5(2)(c) of the KVKK, to the extent directly related to and necessary for entering into or performing a contract.
• Responding to corporate enquiries and website security: Article 5(2)(f), where necessary and proportionate and without harming your fundamental rights and freedoms.
• Legally required records: Article 5(2)(ç) for a specific legal obligation; Article 5(2)(e) for records necessary to establish, exercise or protect rights in disputes.
Please do not send sensitive personal data or identity documents with ordinary product enquiries. Contacting us does not constitute marketing permission or explicit consent.
3. Who Receives Your Information?
The website is served through Hostinger hosting infrastructure. Responses pass through the Cloudflare network layer; these providers may process connection IP addresses and technical traffic information to deliver and secure their services. Email enquiries are handled through communication infrastructure and authorised personnel responding to enquiries. Only legally required information may be disclosed to competent public authorities or courts in connection with the relevant request or obligation.
International transfers require a separate appropriate legal basis and transfer conditions under Article 9 of the KVKK and applicable regulations. Using the website or consenting to cookies alone is not sufficient for regular international transfers.
4. Protecting and Retaining Information
We are responsible for taking the necessary technical and organisational measures to prevent unlawful processing and unauthorised access and safeguard personal data. HTTPS protects the connection between your browser and the website. Connection encryption alone does not guarantee the security of every environment where records are stored.
Retention must be justified by the enquiry or service purpose, applicable legal retention obligations and the time needed to establish, exercise or protect a right. One period does not apply to every data category. When the grounds for processing cease, the obligation to erase, destroy or anonymise the information rests with us.
Report a suspected security issue or inaccurate information to info@faeycloud.com. In a personal data breach, we are also responsible for the notifications to the Authority and affected individuals required by law.
5. Your Rights and Our Responsibility to Respond
You may ask whether we process your data, why we use it and who receives it, and request correction of inaccurate or incomplete information. Where legal conditions are met, you may request erasure or destruction and notification of these actions to recipients. You also have rights to object to an adverse outcome resulting exclusively from automated analysis and seek compensation for damage caused by unlawful processing.
We respond to a duly submitted request as soon as possible according to its nature and within 30 days at the latest. If we reject a request, we explain the reason. The Personal Data Notice sets out application methods, identity verification conditions and the route for complaints to the Authority.
See the KVKK Personal Data Notice for submission methods. For general questions and submission channel information, contact info@faeycloud.com.
6. Contact Details and Policy Updates
Use the channels below for questions about this policy. When processing activities change, we update the relevant information and show the revision date on this page. A text update does not replace any required explicit consent.
FAEY Teknoloji ve Danışmanlık Ltd. Şti.
Tax office: Zincirlikuyu • Tax number: 3841020074
MERSİS: 0384102007400001 • Trade registry: 1160243, Istanbul Trade Registry Directorate
Esentepe Mah. Talatpaşa Cad. No:5 İç Kapı No:1, Şişli / İstanbul 34394, Türkiye
Telephone: +90 212 706 66 90 • Mobile: +90 533 493 95 62
General contact: info@faeycloud.com • Personal data requests: info@faeycloud.com